Job from partnerThis is a Strategic Relationship Manager - SC Care role with SafetyCulture based in Sydney, NSW, AU
== SafetyCulture ==
Role Seniority - mid level
More about the Strategic Relationship Manager - SC Care role at SafetyCulture
Why join us?
We’re a global tech company, just not the kind you’re picturing.
Sure, we’ve got catered lunches, team events, cool merch, and yes... dogs in the office. But that’s not why people join.
Our team of nearly a thousand people wakes up every day to make our product and our customers’ lives better. At SafetyCulture, you’ll hear “yes, let’s give it a shot” more often than “that’s not how we do things here.”
People join because we’re building tools that make work better for the 3 billion people who keep the world moving - factory floor operators, baggage handlers, truck drivers, servers, store assistants. The ones who make things happen. We’ve got the scale and innovation you’d expect from big tech. The difference? No endless layers of sign-off. No corporate theatre. Just smart, experienced people solving real problems fast .
The scale is big. But the ownership’s personal. Every full-time team member gets equity - real skin in the game. When we grow, you do too. We’re not perfect, no company is. But this next chapter of our growth is about scaling with intelligence, not just size - fueled by operational maturity, a clear vision, and a strong focus on AI.
This is big tech impact, without the big tech ick. If that excites you more than it scares you, you’ll fit right in.
SafetyCulture Care
SafetyCulture Care is an innovative insurance underwriting agency that is one part of this broader organisation. SafetyCulture Care is committed to empowering businesses to navigate risk effectively and foster resilient operations.
Our mission is to partner with our valued brokers and insureds, providing not just comprehensive commercial insurance solutions, but also a leading-edge platform that enables proactive risk reduction, enhances workplace safety, and drives operational excellence.
The Role
We are looking for a driven, commercially minded and relationship-led Strategic Relationship Manager to join SafetyCulture Care in a newly created market-facing role. This is an exciting opportunity for an experienced insurance professional to help grow our presence across the broker market, deepen strategic partnerships and become a trusted representative of SafetyCulture Care.
This role is ideal for someone who thrives in front of customers and partners, enjoys building strong commercial relationships and wants to play a meaningful role in a fast-growing business that combines insurance expertise with SafetyCulture’s broader platform and product ecosystem.
What you'll be doing
Build and strengthen relationships with new and existing broker partners across your territory
Develop and execute strategic distribution and growth initiatives for SafetyCulture Care
Drive profitable new business growth and expand market share through existing and new partnerships
Identify, onboard and grow high-value broker and industry relationships
Conduct broker meetings, presentations, market visits and joint planning sessions
Deliver education, training and enablement sessions to brokers and key stakeholders
Represent SafetyCulture Care at industry events, conferences and market days
Act as a trusted market representative and key point of contact for strategic partners
Work closely with senior leadership to identify growth opportunities, market feedback and partnership priorities
Champion the SafetyCulture Care proposition by connecting insurance outcomes with technology, risk management and operational improvement
About you
Strong existing broker, adviser or industry relationships
Experience in broking, underwriting, business development, partnerships or another market-facing insurance role
Excellent communication, stakeholder management and presentation skills
A proactive, self-driven and entrepreneurial mindset
Strong commercial acumen and a growth-focused mentality
Confidence engaging senior stakeholders and building credibility at all levels
A genuine passion for networking, relationship management and business development
The ability to thrive in a fast-paced, high-performing and evolving environment
We’re committed to building inclusive teams and cultivating a sense of belonging so our people can bring their whole authentic selves to work each day. We seek to make reasonable adjustments throughout our recruitment process to create an even playing field for all candidates. Thanks to the tireless efforts of the entire SafetyCulture team we’ve built an incredible culture which has seen us recognised as a Best Place to Work in Australia, the US and the UK .
Even if you don't meet every requirement listed in the ad, please consider applying for this role. We prioritise inclusion and value individuals with potential over a checklist of qualifications. Don't rule yourself out, hit that apply button if this job resonates with you.
You can find out more about life at SafetyCulture via Youtube, Twitter, Instagram and LinkedIn.
To all recruitment agencies, we do not accept resumes or partnership opportunities. Please do not forward resumes to SafetyCulture or any of our employees. We are not responsible for any fees associated with unsolicited resumes.
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the SafetyCulture team will be there to support your growth.
Please consider applying even if you don't meet 100% of what’s outlined
Key Responsibilities
- Building relationships
- Executing growth initiatives
- Driving new business growth
Key Strengths
- Strong existing broker relationships
- ️ Excellent communication skills
- Commercial acumen
- Entrepreneurial mindset
- Networking skills
- ⚡ Adaptability
A Final Note: This is a role with SafetyCulture not with Hatch.
