This is a Account Director - Corporate role with WTW based in Sydney, NSW, AU
== WTW ==
Role Seniority - senior
More about the Account Director - Corporate role at WTW
The Role
As an Account Director, you will lead a portfolio of clients, ensuring their risk management and insurance broking needs are effectively addressed. Your responsibilities include nurturing client relationships, driving new business, and contributing to portfolio growth. You will also manage a small team, meet corporate growth objectives, and deliver senior-level client service. Key responsibilities include:
Provide leadership and oversight to a small team, ensuring high-quality
service delivery and portfolio growth.
Implement and regularly review client service delivery, including holistic
discussions on risk and retention strategies and multi-tier client engagement for qualifying accounts
Obtain formal annual client feedback for all qualifying accounts
Leverage WTW best practices to enhance team performance
Represent the client voice internally to guide decisions on processes,
approach, and strategic direction
Ensure every client has an agreed service plan, with full implementation by
client advocates
Proactively meet annual new business targets
Contribute to new business initiatives and major projects supporting team
growth
Maintain and develop strong relationships with insurers
Adhere to WTW Client Service protocols and compliance procedures
Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the WTW team will be there to support your growth.
Please consider applying even if you don't meet 100% of what’s outlined
Key Responsibilities
- Leading a small team
- Implementing client service delivery
- Meeting new business targets
Key Strengths
- Client relationship management
- Team leadership
- Business development
A Final Note: This is a role with WTW not with Hatch.





