Job from partnerAre you ready to lead the future of Risk & Compliance at CCSG Group?
Who are we?
Located in the heart of Sydney CBD, CCSG is a full service debt recovery agency incorporating contingent debt collections, legal services, investigations and debt purchase. Our goal is to create a better workplace, deliver superior client and customer outcomes, and ensure sustainable financial results for all stakeholders.
We’re a team of high energy and enthusiastic people. We truly believe in the importance of providing customer excellence for both our customers and clients, living our corporate values of Commitment, Compliance, Service and Greatness.
We are a bunch of committed like minded people with brilliant minds who thrive of collaboration, knowledge sharing and collective success. We work hard to achieve results and acknowledge the importance of balance and flexibility. We create a collaborative and supportive environment with a culture that recognises our achievements and celebrates our wins as we continue to learn and grow together.
The role
CCSG Group is seeking a commercially minded Head of Risk & Compliance to lead our enterprise risk, compliance and governance function. Reporting directly to the Chief Operating Officer, you’ll play a key role in protecting the business while enabling sustainable growth across our regulated operations.
This is an opportunity to make a genuine impact, not just maintain risk and compliance, but help drive the future direction of the business.
Approximate travel time: North Ryde 19 | Parramatta 29 | Sutherland 35 | Lidcombe 28 | Hurstville 21 | Campbelltown 52 | Glenfield 42
Responsibilities
Here’s an example of your day to day:
- Partnering with the Executive Leadership Team to provide practical risk and compliance advice on key business decisions.
- Leading the organisation’s enterprise risk framework, ensuring risks are identified, managed and reported effectively.
- Monitoring changes to legislation and industry regulations, helping the business stay ahead of its compliance obligations.
- Working with operational leaders to strengthen governance, improve controls and embed a positive risk culture.
- Overseeing compliance monitoring, audits and investigations, while driving meaningful improvements from the findings.
- Managing relationships with regulators and responding to regulatory enquiries, audits and reviews.
- Leading privacy, breach and incident management, ensuring issues are resolved quickly and lessons are embedded across the business.
- Coaching and developing the Quality & Compliance team while building capability across the wider organisation through training and guidance.
- Contributing to strategic projects, providing risk and compliance input from concept through to implementation.
Requirements
Culture fit is key and we value both experience and qualities such as:
- 7-10 years experience in Risk & Compliance within banking, financial services, insurance or another highly regulated industry.
- Demonstrated leadership experience in a senior/head of function role.
- Professional certifications in the risk and compliance field are highly regarded.
- Strong working knowledge of NCCP, GICOP, ASIC Debt Collection Guidelines, NECF, TCP and the Privacy Act.
- Experience designing, leading and implementing enterprise risk frameworks.
- Exceptional stakeholder management and executive influencing skills.
- A pragmatic, solutions focused approach with strong commercial awareness.
What can we offer you?
- Competitive remuneration and bonus structure
- Freshly fitted out workspace designed for collaboration
- Company paid parental leave
- Fortnightly fruit box
- Swag discounts with major leading brands
- Various team building events ️
- Champion of champions program – get recognised and win up to $2500 per year!
- Years of service bonuses
- Novated Leasing
- Employee assistance program ℹ️
- Development opportunities
- Referral bonus of $1500!
- Yearly Flu Shots
Sound good?
We all think so at CCSG. Click apply now to join our CCSG Team!
Please be aware, that we will only be responding to shortlisted candidates. Please note that whilst the closing date is listed as 30 July 2026, applications will be assessed as they are received, with the selection process running concurrently with this advertisement. Final appointment may be made prior to the closing date, so please apply as soon as possible. We are aiming to expand our team and appoint immediately.
CCSG is an Equal Opportunity Employer and we value diversity and inclusion in the workplace. We seek to recruit, develop and retain the most talented people from diverse cultures, perspectives, skills and experiences within our workforce. All employment will be based on merit, competence, performance and business needs.
