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Job Description
Service Owner
About our client:
Our client is a well-known and prestigious multinational consultancy who is working with a Big 4 Banking end client.
Employees enjoy access to cutting-edge resources, continuous learning and development programs, and a collaborative environment that fosters creativity and career growth. Our client’s commitment to diversity and inclusion ensures a welcoming workplace for all. Additionally, the company’s focus on sustainability and social responsibility allows employees to contribute to meaningful global initiatives.
About the role:
As a Service Owner, you will lead the development and support of a big data platform, managing project delivery, performance, and alignment with client strategies. The role bridges business stakeholders and Agile teams, ensuring clear requirements, maintaining standards, and driving value. With a strong focus on data initiatives and cloud platforms, you’ll play a key role in delivering impactful solutions in high-stakes environments like banking.
Key responsibilities will include:
Lead project teams in delivering solutions according to project charter or client project contracts for Data initiatives
- Manage project plan, budget, structure, schedule and staffing requirements including internal staff, client employees and third-party vendors
- Project performance responsibility for managing scope, cost, schedule and contractual deliverables
- Become a bridge between key client business stakeholders and Agile development team
- Manage value delivered by Agile development team and ensuring alignment with overall service strategy of the client
- Understand the client’s Divisional and Group objectives and strategies and manage the product’s business and technology stakeholders.
- Balance the trade-off between quality, benefits, risk, budget, time to market and user experience and effectively communicate it to key project stakeholders
- Clearly define the product and requirements with client business stakeholders and development teams by translating requirement and writing epics, features and stories
- Maintain the Non-functional Requirements (NFRs), to help ensure that the solution meets relevant standards and other system quality requirements
- Provide support to the team and work closely with the Scrum Master to remove team impediments & lead by example
The successful candidate:
- Minimum of 10+ years of experience as a project manager, iteration manager or scrum master in IT Consulting or other technology business units across the industry
- Minimum of 3+ years of project management experience in data initiatives such as data Governance, modernisation, migration, governance, reporting, analytics and data science
- Diverse practical experience in project delivery frameworks such as Scaled Agile, Distributed Agile, Agile Sprints, Kanban, Waterfall etc
- Skills include Project Planning, Budgeting, Performance Management, Scheduling, Staffing, PM Methods, Performance Management, Scope Management, Contractual Deliverables, Change Control and Risk Management
- Solid Understanding of various data professional roles and responsibilities
- Understanding of concepts of business-critical design, services sensitive to performance SLAs with high availability, fault-tolerance, automatic fail-over and geographical redundancy
- Experience delivering projects based on Cloud Platform such as Azure, AWS, GCP and IBM and other modern data platforms
- Understanding of containerisation, virtualisation, infrastructure and networking
- Understanding of software development life cycle and methodologies
- Experience in presenting to and influencing stakeholders and senior managers
- Experience in Banking Domain is required.
- Team leadership and people manager experience
What's on offer?
This contract is available for an initial 6 month term with likely extensions.
Located in Sydney, this role offers a hybrid working arrangement.
How to Apply
Please upload your resume to apply. We will be in touch with further instructions for suitably skilled candidates. Please note that you will be required to complete selection criteria to complete your application for this role.
Call George Wright on 0480 011 549 or email Write to the company for any further information.
Candidates will need to be willing to undergo pre-employment screening checks which may include, ID and work rights, security clearance verification and any other client requested checks.
