Job Accounts Receivable Team Lead, The Rocks

Company Description

We're one of Australia's most trusted brands and proudly member owned, with our people and community at the heart of everything we do. From our legendary Roadside assistance to electric vehicle charging networks, the NRMA Group also owns and operates NRMA Parks and Resorts, SIXT car rental, My Fast Ferry & Fantasea Cruising.

That's why a career with us means creating the future you want, while helping the NRMA Group to keep moving Australia forward. Together, we can make a difference.

Job Description

We currently have a new exciting career opportunity for an experienced Accounts Receivable Team Lead to join the NRMA Finance Team, reporting to the NRMA Group Accounts Receivable Manager. As the Accounts Receivable Team Lead, you will be responsible for overseeing the day-to-day management of the AR Collections Team, ensuring that all receivables are collected in a timely and efficient manner, maintaining healthy cash flow for the organization.

This role is located in our Sydney Olympic Park Office with flexible/hybrid working options available.

What You'll Do

• Lead and manage a team of Collection Officers, ensuring high performance and motivation
• Oversee and manage the collections process, ensuring timely collection of outstanding invoices.
• Build and maintain strong relationships with customers, ensuring a professional and customer-friendly approach to collections.
• Ensure accurate and up-to-date records are maintained for all AR transactions and customer communications.
• Track and report key AR metrics, including days sales outstanding (DSO), aging reports, and cash flow forecasting.
• Ensure adherence to accounting and compliance policies, including SOX, audit requirements, and company standards.

What You'll Bring

• Bachelor's degree in Accounting, Finance or related field
• AR certification (e.g., CPA, AR-specific certifications) is a plus
• Knowledge and experience using Oracle, NetSuite, Tableau is desirable
• Minimum of 3-5 years of experience in Accounts Receivable or credit control
• 2 years experience in a leadership role
• Proven track record in managing AR teams and meeting collection targets
• Strong understanding of AR processes, financial systems, and accounting principles
• High energy and enthusiasm to inspire a team

What's in it for you?

At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!

• Progressive flexibility, leave and well-being benefits to balance all of life's priorities
• Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
• Complimentary myNRMA Rewards membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Discounts on a range of NRMA personal insurance products including car, home & travel
• Grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Know you belong

We’re for inclusion, diversity and representing the members, guests, customers and communities we serve. That’s why we welcome applications from First Nations Australians, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be a part of our team.

Working at the NRMA – Together, we make a difference

Successful applicants will be required to complete pre-employment checks.

Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. The NRMA is not responsible for any fees related to unsolicited resumes.