Job Chief Technology Officer, Doshii. Remote, The Rocks

Who we are

Doshii helps hospitality venues clear their plates by getting their apps and point-of-sale (POS) systems talking to each other. For venues, that means less double-handling, errors, admin and confusion, and more time to do what they do best. For their customers, it means a satisfying and seamless experience.

Doshii was launched in 2016 and is proud to be a part of the Commonwealth Bank’s venture scaling business, x15ventures. Partnering with some of the best and brightest hospitality POS and app companies in Australia, we now boast a highly skilled, dedicated and rapidly expanding team based out of Sydney and Melbourne.

About The Role

Where would you fit?

As Chief Technology Officer, you’ll play a pivotal role in shaping the technological backbone of a business that’s redefining hospitality through innovation. Reporting to the CEO, t his hands-on role involves leading engineering, integrations, cyber, dev-ops teams , AI adoption , and working closely with the broader Doshii team, x15ventures, CBA, app and POS partners, and venues to ensure our technology remains robust and future-ready.

You will be responsible for shaping, implementing, and optimising the Doshii Platform , products & services, overseeing API management, partner integrations, and the safe, effective use of AI. Your remit spans engineering management, supporting partner write-ins and write-outs, and collaborating with the Leadership Tea m across various domains.

This pivotal position requires both strategic leadership and a willingness to be hands-on, ensuring technology solutions are well-aligned with business objectives and operational excellence.

Pretty delicious, huh?

Key Responsibilities

• Effectively manage multiple teams to design and deliver new features and enhancements to our products and services, build and maintain our 70+ integrations and keep Doshii safe, secure and running efficiently

• Manage a team dispersed across Sydney, Melbourne, Brisbane and remote NSW.

• Help teams prioritise production support issues and ensure we maintain our SLAs.

• Prioritise the API backlog in conjunction with business strategy and priority integrations.

• Proactively manage resourcing, budgets, prioritisation and delivery activities to optimise time to market and financial outcomes.

• Effectively manage stakeholders from x15 Ventures and CBA, with the understanding that there are certain benchmarks, policies and activities that Doshii must adhere to

• Work closely with x15 Workplace to ensure Doshii’s workplace tools are fit for purpose and meet the needs of our business.

• Discover and implement new technologies that yield competitive advantage and align with the company’s strategy , including bring new AI use cases to market.

• Oversee system infrastructure and architecture to ensure functionality and efficiency.

• Build quality assurance and data protection processes.

• Monitor KPIs and IT budgets to assess technological performance.

• Make executive decisions regarding our company’s technological needs.

• Design, implement and monitor Doshii’s disaster recovery plan

• Develop and implement networking safeguards.

Experience

• Previous work experience as a Chief Technology Officer or another similar leadership role, generally with 7-10+ years practical industry experience

• Experience in the following tech stack.

• Must have: Kotlin, Python, SQL, Typescript, Docker

• Essential : React.js, Node.js, AWS Serverless

• Desired : .Net , Swagger/ Open API

• A team player comfortable working collaboratively with various business domain s

• Passionate about leveraging AI to drive tech uplift and business objectives

• Experience working in a startup environment and contributing to a startup team culture.

• Experience working with a large corporate (not necessarily in it)

• Comprehension of budgets and understanding of business planning

• Strong leadership skills with excellent interpersonal and communication abilities across all levels of stakeholders

• Strong delivery planning, forecasting and prioritization experience.

• Able to conduct research and analyses of technology.

• Strong technical design skills, you should be able to think about appropriate product design to communicate to the team through a range of methods which may include sequence diagrams

• Experience in utilizing modern design and delivery methodologies like Agile and Human Cantered Design Thinking

• Bachelor’s degree in computer science, Engineering, or another similar field

Why Join Us?

• Enjoy a flexible and dynamic startup environment backed by Commbank

• We nurture a safe space for our people to show up as they are!

• Competitive salary and bonus structure

• Opportunities for professional growth and development

• Access to the best in class benefits that CommBank offers.

Research shows that people from underrepresented backgrounds sometimes hesitate to apply for roles if they don't meet every requirement. If this is you, don’t worry - we still encourage you to apply. We are committed to creating a workplace that supports long-lasting and meaningful careers for everyone, and your unique skills and perspective might be just what we’re looking for!

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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