Job All Rounder Team Member - Sydney Airport, The Rocks

Join the Koko Team at Sydney Airport!

Ready to immerse yourself in the magical world of chocolate?

At Koko Black, we don’t just make chocolate — we craft extraordinary experiences that ignite the senses, spark connection and create moments to remember.

Our Story

Koko Black’s journey is one of unwavering passion. We believe that natural is extraordinary, so we use only the finest quality natural ingredients and handcraft every chocolate right here in Australia.

Our skilled chocolatiers break the mould (literally) to create signature delights that surprise, excite and delight. Our pride in what we do inspires us to keep innovating and crafting moments that turn first-time visitors into lifelong raving fans.

We live by our values: passion, leadership, ownership and trust — nurturing an environment where every team member can thrive and grow.

The Role: Team Member

Step inside our iconic Sydney Airport store and become part of something truly special. As a vital member of our team, you’ll transform everyday moments into unforgettable chocolate memories.

You’ll bring the Koko Black story to life — one expertly crafted coffee, one warm smile, one authentic conversation at a time. You’ll guide our guests on a journey through our chocolate wonderland, helping them discover new flavours and sharing what makes Koko Black so unique.

✨ Who We’re Looking For

We’re on the lookout for people with barista experience who bring warmth, passion and initiative to everything they do.

You are:

✔️ A Passionate Ambassador — dedicated to delivering exceptional customer experiences.

✔️ A Curious Learner — eager to discover and share the stories behind our specialist products.

✔️ A Genuine Communicator — authentic, warm and able to build connections that last.

✔️ A Team Player — generous in spirit, positive in attitude and ready to grow with us.

Why You’ll Love Being Part of Koko

✨ A Place to Shine — Work in an iconic store where craftsmanship, quality and care are part of every detail — and where you can take real pride in what you create.

✨ A Team Like No Other — Be surrounded by passionate, kind-hearted people who lift each other up and make every day feel special.

✨ Sweet Rewards — Indulge your chocolate love with complimentary treats every shift and enjoy an exclusive 40% team discount to share the joy at home.

✨ Grow & Thrive — From hands-on chocolate and coffee training to supportive leaders and well-being care, we’ll help you grow — personally and professionally.

Our Commitment to Inclusion

At Koko Black, we celebrate the rich diversity of our team. Whoever you are, wherever you’re from — your unique perspective and talents will always be valued and celebrated here.

Ready to Make Chocolate Moments?

If you’re ready to craft unforgettable chocolate experiences and turn everyday interactions into moments of magic, we’d love to meet you.

Apply now — bring your passion, your skills and your sparkle to our Royal Arcade team.

Please note: Availability for evenings and weekends is essential to help us share chocolate magic when it matters most.