Description of the job
Join to apply for the Quality Officer - Seniors Communities role at Anglicare Sydney
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Join to apply for the Quality Officer - Seniors Communities role at Anglicare Sydney
Transform lives, every single day
The purpose of this role is to provide administration support to the – Seniors Communities Quality Business Unit to provide administration support through coordination and delivery of quality, compliance, and continuous improvement activities across, home care, and retirement living services. It ensures the alignment of systems, processes, and practices with regulatory requirements and quality standards, while contributing to a culture of safety, accountability, and person-centred care.
Transform lives, every single day
The purpose of this role is to provide administration support to the – Seniors Communities Quality Business Unit to provide administration support through coordination and delivery of quality, compliance, and continuous improvement activities across, home care, and retirement living services. It ensures the alignment of systems, processes, and practices with regulatory requirements and quality standards, while contributing to a culture of safety, accountability, and person-centred care.
Your opportunity
You will be working within the Seniors Communities Quality team to manage day to day administrative responsibilities.
Key Responsibilities Include
- Coordinate quality-related meetings, agendas, and communications across teams.
- Prepare documentation, take accurate meeting minutes, and manage follow-up actions.
- Present data in clear visual formats to support service reviews and quality monitoring.
- Contribute to the development of the safety culture by ensuring that safety is managed within the portfolio according to the organisation’s Work Health and Safety and Injury Management System (WHSIMS) requirements
- Support and maintain quality systems aligned with relevant standards, legislation, and organisational policies.
- Monitor regulatory changes and assist in reviewing and updating policies and procedures to reflect current requirements
- Coordinate the development and implementation of Continuous Improvement Plans
Proactive professional with strong written and verbal communication skills, proven ability to manage multiple tasks and deadlines, and a keen eye for detail.
Ideally, you’ll bring a foundational understanding of managing administrative tasks along with a positive, team-oriented attitude that contributes to a supportive and productive work culture.
- 5 years’+ administration and data-entry experience required
- Microsoft Word and Excel to intermediate level essential
- Excellent communication skills, both written and verbal
- Ability to multi-task and work meticulously to meet deadlines
- Experience working in healthcare sector is preferred
We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.
At Anglicare, you’ll get the security, stability and opportunities that come with a strong, well-established organisation that’s ready for the future. You’ll belong to a community of kind, humble and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.
On top of that, here are just some of the tangible benefits you will enjoy in a career with us:
- Flexible work options to get the most out of work and life
- Pay less tax on your income and increase your take home pay. With salary packaging, up to $15,900 of your income is tax free.
- Spend up to $2,650 on accommodation, meals and entertainment also tax free with salary packaging.
- Ongoing professional development and leadership training to advance your career
- Exclusive discounts to over 400 retailers
- Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family
To apply for this role, please click the ‘Apply’ button. All applicants will receive a response.
Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.
Application Close Date: August 21, 2025Seniority level
- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionQuality Assurance
- IndustriesNon-profit Organizations
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