Job Security State Operations Manager, The Rocks

About Securecorp
Securecorp is one of Australia’s most trusted names in integrated security and electronic surveillance. With over 20 years of experience and a national footprint, we protect people, property, and reputations across sectors such as retail, corporate, logistics, healthcare, education, and government.

What truly sets us apart is our people. Our diverse and inclusive team of over 2,500 staff nationwide is supported by a culture built on integrity, growth, and consistently delivering above expectations. We invest in the right technology, training, and leadership to help our people thrive.

When you join Securecorp, you’re not just taking a job — you’re joining a company known for quality, backed by innovation, and committed to your future. We don’t just meet industry standards; we set them.

If you’re ready to step up your leadership journey and be part of something bigger, this is your chance.

The Role
Securecorp is seeking a results-driven State Operations Manager to lead and inspire our New South Wales team.

Reporting directly to the General Manager NSW, you’ll play a key leadership role managing a team of Business Managers and overseeing day-to-day operations across a diverse portfolio of sites. Your strong communication skills, hands-on approach, and ability to manage competing priorities will be essential.

Experience in the security industry is critical. You’ll ensure high-quality service delivery across corporate, retail, and government clients, while maintaining compliance with industry regulations, licensing, and workforce management standards.

This role is about more than keeping operations running smoothly — it’s about raising performance, building strong client relationships, and driving growth across the state. If you’re motivated by operational excellence and leadership, this is a rewarding and fast-paced role with real impact.

Key Responsibilities

• Lead and manage state operations, including Business Managers and a broad client portfolio
• Maintain high standards of safety, quality, and compliance across all sites
• Support and motivate teams to achieve strong performance and morale across multiple locations
• Build and maintain strong client relationships focused on retention and satisfaction
• Achieve financial targets, managing P&L, labour costs, and workforce planning effectively
• Design and oversee compliant, cost-effective rosters across diverse sites
• Use Microsoft Office and operational systems confidently, including payroll and scheduling software
• Interpret and apply awards and industrial instruments to staffing needs
• Manage performance, investigations, reporting, and staff development proactively
• Identify new business opportunities and assist with proposals and tenders
• Remain calm and dependable under pressure, including emergencies and after-hours situations
• Actively manage contractors and build new partnerships to meet project demands

Required Skills and Qualifications

• Minimum 3 years’ management experience, preferably in security, events, logistics, or facilities
• Proven ability to lead teams across multiple sites successfully
• Strong client liaison, communication, and negotiation skills
• Confident with Microsoft Office and operational software platforms
• Solid knowledge of P&L management and workforce planning
• Experience interpreting and applying awards and industrial instruments
• Skilled in building compliant, cost-effective rosters
• Calm and reliable under pressure, especially during emergencies

Desirable Attributes

• 2–3 years’ experience in a similar security industry role
• Innovative, solution-focused mindset
• Ability to work flexibly under pressure and meet deadlines
• Excellent organisational and multitasking skills
• Relevant tertiary qualifications in Business, Marketing, or related fields (desirable but not essential)

Benefits

• Competitive salary and benefits package
• Ongoing training and professional development
• Flexible working arrangements to support work-life balance
• Supportive and inclusive team culture
• Access to Employee Assistance Program (EAP) for you and your family
• Wellbeing initiatives including free health checks, virtual fitness sessions, and exclusive retailer discounts

Join Us
We want a team player who thrives in dynamic environments, embraces challenges, and is passionate about delivering results. If you’re a driven, relationship-focused leader ready to make a difference, apply now and join a company that values innovation, collaboration, and success.